Commercial

After many years of designing each branch with a unique identity, we collaborated with the executives of this boutique bank to develop a prototype branch with a consistent brand image. Because the needs of their customers varies widely, it was important to also design flexibility into the concept.

After analyzing their usage patterns we determined that, thanks to advancements in technology, we could reduce the footprint of the typical branch by 30% and provide better client services at the same time. Also, we studied a wide range of retail environments to identify where (and why) people enjoy spending most of their valuable time.

Designed concurrently with their new headquarters, we were able to experiment with materials and functional patterns, implementing the vision to “maximize transparency”. Employees are immediately visible and accessible. The use of cash recyclers eliminated the need for traditional banking barriers and improves transaction speed and accuracy. Tellers are now full-service Customer Service Representatives and we were able to design an integrated service station to add value to the customer experience. The design and selection of multi-purpose furnishings provides the flexibility and space efficiency we hoped to achieve.

Sustainable features include copious daylighting (natural light), LED fixtures needed only as supplemental lighting, durable and recycled terrazzo and IceStone solid surface materials. The result is an elegant and enjoyable modern banking experience.